Salon Policies

RESERVATIONS

To book a service at Racquel’s Signature, call 305.256.8005 or book online. To ensure preferred reservation times, we recommend scheduling your signature appointment with as much advanced notice as possible. All services are subject to availability. In addition, salon services and prices are subject to change without notice.

AGE REQUIREMENTS

Salon reservations are available for persons age 16 years and older; Florida State law requires anyone under the age of 18 have a parent or guardian on premises.

VALUABLES

We kindly request that you do not bring jewelry or other valuables with you as we are not responsible for items left behind, lost or stolen.

CANCELLATIONS

If you need to cancel or reschedule, please allow 24 hours advanced notice. Insufficient notice is subject to charges up to full service value. All ‘no shows’ are non-refundable and will be charged 50% of the full value of services.

PAYMENTS

Payments for products and services are accepted in the form of cash, check and ALL major credit cards. 

GRATUITIES

Gratuities are not included in the value of the services and are at the discretion of the guest. Gratuities can be paid by using credit card or cash. 

SALON PRODUCTS & RETURNS

We gladly accept product returns on unopened items in their original condition. Returned items are accepted within 30 days of purchase date for full refund in the form payment was received. After 30 days, a refund will be given in the form of store credit. Racquel’s Signature cannot accept returns on jewelry nor products if more than 50% of the product has been used.  

Frequently Asked Questions

Where do I find parking?

Where do I park?

Lot parking is available in the Kendall Breeze Shopping Plaza
For further directions please see the map at the ‘contact’ page of this website.

Does Racquel’s Signature Salon ever offer promotions or discounts?

YES – Racquel’s Signature Salon does from time to time host exciting events and offer special pricing on select services. We do this exclusively through email. If you would like to be included in this opportunity, please make sure to provide your email address to our Front Desk Coordinator or subscribe to our Signature Newsletter! Rest assured that we respect your privacy and will not sell your email address to any other business for any reason.

Can I host a private event at the salon?

We would love to have you host a private party or special event in our chic, modern salon! Please contact our Salon Director at booking@racquelssignature.com for details and options available to you and your guests.

What should I bring to the Salon?

Bring yourself, a smile, and inspiration photos if you’d like. For your comfort, all services include complimentary beverages. We provide robes/styling smocks. We request that you leave all valuables and jewelry at home.

How far in advance should I book my appointment?

Racquel’s Signature Salon recommends all clients scheduling their appointments at the beginning of the week for an appointment on a week day and 2 – 3 weeks in advance for Friday or Saturday appointments. We encourage pre-booking appointments before leaving the salon with your specific Signature hairstylist as well. Walk-ins are welcomed, subject to availability.

What are your salon hours? I work during the day..

Racquel’s Signature Salon is open five days a week Tuesday through Saturday.

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How much will hair extensions cost?

A consultation is required prior to making an appointment. Custom hair extensions service prices vary depending on the amount, type, and style of hair extensions.  Call us to schedule your complimentary consultation where you’ll come in, talk to a stylist about what your needs are as well as determine the best price and time for your Signature appointment.

What if I need to cancel my appointment?

We understand that life happens. If you find yourself unable to keep an appointment please contact and inform your stylist as quick as humanly possible. Thank you for extending 24-hours notice to avoid any cancellation fees.

Racquels Signature Salon

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